$7.50
Btw, Ross, i worked outsourced phone support for BellSouth.net for a while too! Did it for about two years, then had to quit because my constant stress-caused heartburn got so bad it was burning my vocal cords, and I was at risk of permanently losing my voice. Fun times!
What was the name of your outsourcing company? I can't remember the name of the place I worked at, but it was in Columbus Ohio.