Credit Card Denied on Steam

[Ian]

Since early this day I have been trying to buy Napoleon: Total War while it's on sale, using two different credit cards and PayPal, only to get e-mail after e-mail telling me that they declined my credit card. It didn't work on the first try, and it hasn't worked since. I confirmed that the credit cards are fine. What is wrong?

[BTGBullseye]

Since early this day I have been trying to buy Napoleon: Total War while it's on sale, using two different credit cards and PayPal, only to get e-mail after e-mail telling me that they declined my credit card. It didn't work on the first try, and it hasn't worked since. I confirmed that the credit cards are fine. What is wrong?

Are you doing it from inside Steam, or in a separate browser?

[Ian]

I have tried both to no avail.

[BTGBullseye]

Hmmm... Sounds like Steam is getting swamped by payments... Though I had no trouble buying stuff a couple days ago...

[Alyxx Thorne]

I recommend using PayPal. That seems to work pretty good for me.

[Ian]

I have also tried that, to which it replied that the authentication failed.

[Alyxx Thorne]

Seems Steam is pissed at you for some reason... you have my condolences...

 

Either way, I guess you'll just have to contact Steam support somehow.

[Ian]

Yep, that's what I've done.

[BTGBullseye]

Good luck. (not being sarcastic, just a genuine hopeful sentiment)

[Ian]

I cannot even begin to explain how annoyed I am with Steam.

[Lord Sinister]

I'd advise to keep trying every half-hour. It sounds like the system is getting swamped.

[Ian]

I'd advise to keep trying every half-hour. It sounds like the system is getting swamped.

I have read that they may have just randomly locked the account from purchasing anything with their automatic fraud detection. I've already sent them a question (is that the same as a ticket?), but I really am starting to doubt I'm going to get in on this sale.

[Alyxx Thorne]

I'd advise to keep trying every half-hour. It sounds like the system is getting swamped.

I have read that they may have just randomly locked the account from purchasing anything with their automatic fraud detection. I've already sent them a question (is that the same as a ticket?), but I really am starting to doubt I'm going to get in on this sale.

Fraud detection system fail...

[ThePhunMaster]

I use my pay-pal card as a MasterCard.

[BTGBullseye]

Good luck. (not being sarcastic, just a genuine hopeful sentiment)

I bet it made you feel really bad about yourself that you had to explain that you weren't being sarcastic.

Not really... When I say that I usually am being sarcastic.

 

It's just good practice to do this for the first few hundred days until people know my posting style, and stop taking offense when there is none intended.

[Axeldeath]

That happened to me.. I raged soooo hard, 2 days later i could get it. It's their fraud detection, worst fraud detection EVARRRR

[tehFoist]

I tied my card to my paypal account, so it takes the cash right out of my bank account and only uses the card if the cost exceeds my balance. Never had any problems with card denial yet.