Login problem

[Jek Jek Roo]

I can't log in on my Steam!!!

 

I tried on my ipod, friend's laptop and PC and still it doesn't want to log in. Everything is correct, my password, ok. But everytime I want to log in it says the login is incorrect. WTF?! How...

I'm typing my current name. Why it doesn't want to cooperate?

 

I'm trying Safari, Firefox and Chrome browser. No way.

[Lord Sinister]

I can't log in on my Steam!!!

 

I tried on my ipod, friend's laptop and PC and still it doesn't want to log in. Everything is correct, my password, ok. But everytime I want to log in it says the login is incorrect. WTF?! How...

I'm typing my current name. Why it doesn't want to cooperate?

 

I'm trying Safari, Firefox and Chrome browser. No way.

 

Triple check everything. Maybe you've mistyped a single letter in your username or something daft like that. We've all done it.

 

Also it is definitely saying your login details are wrong, yes? Not any other error like not being able to connect to Steam's servers or anything like that?

 

I realise these are obvious points, but it's always best to get them out of the way just in case.

[Jek Jek Roo]

I know. I tried to check it and type it at diffrent ways.

The problem is, do I have write there my current name Jek Jek Tarr [AF] or my first, original account name?

[Lord Sinister]

I know. I tried to check it and type it at diffrent ways.

The problem is, do I have write there my current name Jek Jek Tarr [AF] or my first, original account name?

 

You use your original account name, not the name you're using for Steam friends etc. Your account name is entirely separate and never changes.

[Alyxx Thorne]

Hope that helped clear up the problem.

[The Scoutman]

Just do the same thing i do, never logout...NEVER

[Lord Sinister]

Hope that helped clear up the problem.

 

Well I tried!

 

No idea if my advice was able to help with the issue or not though.

 

Just do the same thing i do, never logout...NEVER

 

But what about updating your Steam client?

[Jek Jek Roo]

Yeah, thank ya, Sinister. It works!

:3

[Lord Sinister]

Yeah, thank ya, Sinister. It works!

:3

 

Awesome, glad I could help!

[Alyxx Thorne]

Topic solved, so I'm locking it.